--- layout: page --- # Reporting Bugs in libsndfile Before even attempting to report a bug in libsndfile please make sure you have read the [Frequently Asked Questions](FAQ.md). If you are having a problem writing code using libsndfile make sure you read the [Application Programming Interface](api.md) documentation. That said, I am interested in finding and fixing all genuine bugs in libsndfile. Bugs I want to fix include any of the following problems (and probably others): - Compilation problems on new platforms. - Errors being detected during the `make check` process. - Segmentation faults occuring inside libsndfile. - libsndfile hanging when opening a file. - Supported sound file types being incorrectly read or written. - Omissions, errors or spelling mistakes in the documentation. When submitting a bug report you must include: - Your system (CPU and memory size should be enough). - The operating system you are using. - Whether you are using a package provided by your distribution or you compiled it youself. - If you compiled it yourself, the compiler you are using. (Also make sure to run `make check`.) - A description of the problem. - Information generated by the sndfile-info program (see next paragraph). - If you are having problems with sndfile-play and ALSA on Linux, I will need information about your kernel, ALSA version, compiler version, whether you compiled the kernel/ALSA your self or installed from a package etc. If libsndfile compiles and installs correctly but has difficulty reading a particular file or type of file you should run the **sndfile-info** program (from the examples directory of the libsndfile distribution) on the file. See [here](sndfile_info.md) for an example of the use of the **sndfile-info** program. Please do not send me a sound file which fails to open under libsndfile unless I specifically ask you to. The above information should usually suffice for most problems. Once you have the above information you should submit a ticket on the libsndfile [GitHub issue tracker](https://github.com/libsndfile/libsndfile/issues).
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