Before reporting a problem with gnokii make sure that:
* it isn't a known problem (use a search engine)
* it still exists in the current development version
* you can explain how to reproduce it
Your report will be useless without the following information:
* phone model and how do you connect (Bluetooth/IrDa/cable with its
type)
* the values of the configuration parameters model, connection and port
* which program you are using (gnokii, xgnokii, smsd) and its version
* (gnokii --version or smsd --version) along with source for it: git,
tarball, binary package
* edit your gnokiirc and enable debugging (see below) and attach gzipped
output to the email:
$ LC_MESSAGES=en_US.UTF8 gnokii {parameters} >errfile 2>&1
(with LC_MESSAGE=en_US.UTF8 the program output and the error messages
will be in English)
* if you get a SEGFAULT, a backtrace is needed (refer to
http://wiki.gnokii.org/index.php/Segfault)
* if you get encoding errors always use the git version
* if you are using a Nokia do your tests also with the fake driver
* if you get communication errors, kernel version (and libusb version
when using connection = dku2libusb)
Send resulting report to gnokii-users (at) nongnu.org
If you want to debug yourself, use the git version and run autogen.sh (or
configure) with --disable-shared to build statically linked versions that
are easier to deal with, in this case the executables can be run as:
gnokii/gnokii
xgnokii/xgnokii
smsd/smsd
Debug routines are compiled in by default and can be enabled in the
[logging] section of the configuration file. To enable the debug output for
the drivers and for gnokii, set debug = on. To enable the debug output for
higer level routines of smsd and xgnokii, set xdebug = on.
[logging]
debug = on
xdebug = on
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